Terms & Conditions

These terms and conditions have been set up to protect the client and Pinc Limited. We are nice, approachable people, so if you have any questions or wish to discuss any of these terms and conditions at any stage please feel free to send an email. Alternatively you can phone Margriet O’Reilly at Pinc Limited on 09 421 1157 or 0274 452 691.

The designs we produce + work we print may be used in our portfolios, albums, social media accounts, advertising material and competitions. We can blur our personal contact details online (such as email addresses and phone numbers on wedding invitation sets). We are very happy to tag designers and businesses on social media. If you do not wish to be featured please let us know. 

Please do not reproduce any of our work. If you want to share photos please just ask! And credit Pinc + tag us in them please. 

Please be aware that every computer screen is calibrated differently, and colours also vary on different screens. We insist on a printed proof being approved before printing commences to give you the best idea of the final result. If you choose not to receive a printed proof we cannot take any responsibility for discrepancies with your expectations on colour, paper weight, finished size etc. If for any reason a reprint is required this will be charged at full price if a printed proof was declined. Please allow for a slight variation between the printed proof and the final set – digital printing is very good but not perfect. We will do our best to match the colours as close as we can. 

All quotes are subject to artwork approval by our Production Manager as there are restrictions in the combination of foil colour, foil size, design, alignment, stock used… we will requote if required and be up front with as much information as we can give for each request. 

You are responsible for checking all work for errors, typos and grammar. 

Copyrights on design services. For business items: once paid in full, the copyright is yours and we can give you a set of final files upon completion. We hold no restrictions over the items we produce for you, if you want to sell/promote/use they are yours and for you to do with what you please. For invitations, we retain the copyright on the designs we produce and reserve the right to recreate similar designs at our discretion. This does not apply to files and image provided by you to Pinc for use in your design work. 

It is up to you to research any copyright/trademark breaches for work such as logos. Of course we will never intentionally breach copyright on someone else’s branding, all of our logos are created from scratch. 

Pinc Limited collects information such as names, email address, postal address, phone numbers etc in the process of creating design work and sending orders. Your information will be kept in-house for the purpose of completing your orders, except where a supplier may need to drop ship to you, or if we need to pass your overdue debt to a debt collection agency. If the assistance of a debt collection agency is required in order to collect outstanding payments owed to Pinc Limited, then the client is liable for any/all costs incurred during this process.

Full payment is required before printing is started. For clients who pay on account, payment is due no later than the 20th of the month following date of issue on the invoice. If not paid by 20th of the month following date of issue, your invoice is seen as overdue. We reserve the right to apply penalty interest of 2% per month to any overdue amount. If you need to pay your invoice off instead of one lump sum payment please let us know before any work commences, as we are happy to discuss a suitable solution before work is carried out. 

Any design work carried out by Pinc Limited will be charged to the client. If we put together files/options/updates for you at your request, this is considered “design work”. If design & print has been quoted and you do not wish to go ahead with printing, or if you wish to stop further work on your project the original quote will be amended and you will be invoiced to cover time we have spent producing any work carried out at your request. 

By using any service from Pinc Limited you agree to these terms and conditions.